Gaming on pkko should feel like entertainment — not stress, not pressure, not something you regret. This page gives you the tools, the information, and the support to keep it that way.
pkko is built around the idea that gaming should be fun. These six pillars define how pkko protects every player on the platform.
pkko lets you set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is active, it cannot be increased for 7 days — giving you a real cooling-off period before any change takes effect.
If you feel like you need time away from pkko, self-exclusion lets you lock your account for a set period — from 24 hours to 12 months. During exclusion, you cannot log in, deposit, or place bets.
pkko's session reminder feature notifies you when you have been playing for a set amount of time. You choose the interval — 30 minutes, 1 hour, or 2 hours. It's a simple nudge to check in with yourself.
pkko verifies the age of every player during registration. Accounts that cannot confirm the player is 18 or over are closed immediately. pkko takes underage access seriously and acts on all reports without delay.
In addition to deposit limits, pkko allows you to set a maximum loss amount per day or per week. When your losses reach the limit you have set, pkko will prevent further bets until the limit resets.
pkko's support team is available 24 hours a day, 7 days a week. If you are worried about your own gaming or someone else's, reach out via live chat or email. Every conversation is handled with care and full confidentiality.
Every pkko account comes with a set of responsible gaming tools built in. You do not need to contact support to use them — they are available directly from your account settings at any time.
All responsible gaming tools on pkko are free to use and take effect immediately when activated. Reducing a limit or activating self-exclusion is instant — no waiting period, no approval required.
To access your responsible gaming settings, log in to your pkko account and go to Account Settings → Responsible Gaming.
Choose a daily, weekly, or monthly cap on how much you can deposit into your pkko account. Limits take effect immediately. Increases require a 7-day cooling-off period before they apply.
Define the maximum amount you are comfortable losing in a given period. Once reached, pkko will block further bets until the period resets. This is one of the most effective tools for staying in control.
Choose how long you want to play before pkko reminds you to take a break. You can set reminders at 30-minute, 1-hour, or 2-hour intervals. The reminder appears on screen and pauses your session briefly.
If you want a short break from pkko without a full self-exclusion, a cooling-off period lets you pause your account for 24 hours, 48 hours, or 7 days. You cannot log in or deposit during this time.
For a longer break, self-exclusion locks your pkko account for a period you choose — from 1 month up to 12 months, or permanently. pkko will also suppress any marketing communications during your exclusion period.
Your pkko account keeps a full record of your deposits, withdrawals, bets, and session durations. Reviewing this history regularly is one of the simplest ways to stay aware of your gaming habits.
Problem gambling can develop gradually. Recognising the early signs in yourself — or someone you care about — is the first step toward getting things back on track.
Spending more money on gaming than you originally planned, or chasing losses by placing bigger bets to try to win back what you have lost.
Feeling restless, irritable, or anxious when you are not able to play, or when you try to cut down on your gaming.
Lying to family members or friends about how much time or money you spend on gaming, or hiding your gaming activity from people close to you.
Borrowing money, selling possessions, or neglecting bills and essential expenses in order to fund your gaming activity.
Gaming as a way to escape from stress, anxiety, depression, or problems in your personal or professional life rather than as entertainment.
Neglecting work, studies, family responsibilities, or social relationships because of the time you spend gaming.
Making repeated unsuccessful attempts to cut down or stop gaming, or feeling that you have lost control over how much you play.
Continuing to gamble even after experiencing significant financial losses, relationship problems, or other negative consequences directly related to gaming.
If you recognise three or more of these signs in yourself, pkko strongly encourages you to use the self-exclusion tool in your account settings or contact pkko support at [email protected]. You are not alone, and help is available.
Honest answers to these questions can help you understand your current relationship with gaming. There are no right or wrong answers — this is just for you.
If you answer "yes" to two or more of these questions, pkko recommends taking a break and reviewing your gaming habits. Consider setting a deposit limit or taking a cooling-off period from your account settings.
Your answers are private. pkko does not track or store your responses to this self-check. It is here purely to help you reflect.
Effective date: 1 January 2025. This policy applies to all players using the pkko platform at pkko.club and the pkko Android app.
pkko is committed to providing a gaming environment that is fair, transparent, and safe. Responsible gaming is not a box pkko ticks — it is a core part of how the platform is designed and operated. pkko believes that every player deserves access to tools and information that help them stay in control of their gaming.
Gaming on pkko should always be a form of entertainment. It should never be used as a way to make money, solve financial problems, or escape from personal difficulties. pkko's responsible gaming policy exists to protect players who may be at risk and to ensure that the platform is never used in a way that causes harm.
pkko takes a proactive approach to responsible gaming. This means monitoring player behaviour for signs of problem gambling, providing tools that make it easy to set limits and take breaks, and training support staff to recognise and respond to players who may need help.
pkko will never use marketing tactics that target vulnerable players or encourage players to chase losses. All pkko promotions are designed with responsible gaming principles in mind.
The pkko platform is open to adults aged 18 and over only. Players must be of legal age in their jurisdiction to participate in online gaming. By registering a pkko account, you confirm that you are 18 or older and that online gaming is legal in your location.
pkko reserves the right to request identity and age verification documents from any player at any time. Accounts that cannot verify the player's age will be suspended until verification is complete. If verification confirms that a player is under 18, the account will be closed immediately and any funds will be returned.
pkko encourages all players to set deposit and loss limits as soon as they register. These limits are the most effective way to ensure that your gaming stays within a budget you are comfortable with.
Reducing a limit takes effect immediately. Increasing a limit requires a 7-day waiting period before the higher limit applies. This cooling-off period is intentional — it gives you time to reconsider before a higher limit becomes active.
Self-exclusion is available to any pkko player who feels they need a break from gaming. It is not a punishment — it is a tool, and pkko makes it as easy as possible to use.
During a self-exclusion period, your pkko account will be locked. You will not be able to log in, deposit, or place bets. pkko will also suppress all marketing communications for the duration of your exclusion. If you attempt to create a new account during a self-exclusion period, pkko will close it.
If you are in a self-exclusion period and feel the urge to gamble, please contact pkko support immediately. Our team is trained to help and will not judge you for reaching out.
pkko takes the protection of minors extremely seriously. If you share a device with children or young people, pkko strongly recommends taking the following steps to prevent underage access to the platform:
If you suspect that a minor has accessed a pkko account — whether your own or someone else's — contact pkko support at [email protected] immediately. pkko will investigate and act without delay.
All pkko customer support staff receive training in responsible gaming awareness. This training covers how to recognise the signs of problem gambling in player behaviour and communications, how to respond to players who may be at risk, and how to guide players toward the responsible gaming tools available on the platform.
pkko's responsible gaming training is reviewed and updated regularly. Support staff are empowered to proactively reach out to players whose account activity suggests they may benefit from responsible gaming support — without waiting for the player to ask first.
If you are concerned about your own gaming or the gaming of someone you care about, please do not hesitate to reach out. pkko's support team is available 24/7 and every conversation is treated with complete confidentiality.
pkko will never penalise a player for raising a responsible gaming concern. Reaching out is always the right thing to do, and pkko's team will always respond with care and without judgement.
Remember: gaming is meant to be fun. If it stops feeling fun, that is a signal worth paying attention to. pkko is here to help you stay in control — not just to take your deposits.
Join pkko today and set up your deposit limits before your first bet. It takes 30 seconds and it is the smartest move you can make as a new player.
18+ only. Gaming involves risk of financial loss. Please play within your means.