Your personal data belongs to you. This policy explains exactly what pkko collects, why we collect it, how we protect it, and what rights you have over it. No jargon, no hidden clauses.
Six core commitments that define how pkko handles your personal information every single day.
pkko does not sell your personal data to third parties. Your name, mobile number, and transaction history are stored securely on pkko's servers and are not shared with advertisers or data brokers under any circumstances.
All data transmitted between your device and pkko is encrypted using TLS. Stored data is protected with AES-256 encryption. Your payment details are never stored in plain text on pkko's systems.
You can request a copy of the data pkko holds about you, ask for corrections, or request deletion of your account data at any time. pkko will respond to all data requests within 30 days.
pkko does not use third-party advertising trackers or retargeting pixels. The only cookies pkko uses are those necessary for the platform to function correctly and to keep your session secure.
pkko only sends promotional communications to players who have opted in. You can update your communication preferences from your account settings at any time, and opt out of all marketing messages with a single click.
pkko's data practices are designed to meet recognised international data protection standards. We only collect data we actually need, we only keep it for as long as necessary, and we handle it with care at every step.
Effective date: 1 January 2025. This policy applies to all users of the pkko platform at pkko.club and the pkko Android app.
pkko takes your privacy seriously. This Privacy Policy explains how pkko collects, uses, stores, and protects the personal data of players who register and use the pkko platform. It also explains the rights you have over your own data and how to exercise them.
By registering a pkko account or using any part of the pkko platform — including the website at pkko.club and the pkko Android app — you confirm that you have read and understood this Privacy Policy. If you do not agree with how pkko handles personal data, you should not use the platform.
This Privacy Policy should be read alongside pkko's Terms and Conditions and Responsible Gaming policy. Together, these documents form the full agreement between you and pkko regarding your use of the platform.
pkko will never sell your personal data. Your information is used only to operate your account, process your transactions, and improve the pkko platform.
pkko collects personal data in two ways: data you provide directly when registering or using the platform, and data that is collected automatically when you use pkko's services.
Data you provide directly:
Data collected automatically :
pkko only collects data that is genuinely necessary to operate your account and deliver the services you have requested. We do not collect data speculatively or for purposes unrelated to the pkko platform.
Summary of data categories:
| Category | Examples | Source |
|---|---|---|
| Identity data | Name, date of birth, NID number | Provided by you |
| Contact data | Mobile number | Provided by you |
| Financial data | bKash / Nagad / Rocket number, transaction amounts | Provided by you & payment processor |
| Technical data | IP address, device type, browser | Collected automatically |
| Usage data | Pages visited, games played, bet history | Collected automatically |
| Communications data | Support chat logs, emails | Provided by you |
pkko uses the personal data it collects for the following purposes. We will never use your data for a purpose that is incompatible with the reason it was originally collected.
pkko does not use your personal data to make automated decisions that have a significant legal or similarly significant effect on you, without human review being available.
pkko processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
pkko does not sell your personal data to any third party. pkko may share your data with the following categories of third parties, strictly for the purposes described in this policy:
Any third party that receives your data from pkko is required to handle it securely and in accordance with applicable data protection standards. pkko does not permit third parties to use your data for their own marketing purposes.
pkko uses cookies and similar technologies on pkko.club to keep the platform functioning correctly and to maintain the security of your session. pkko does not use third-party advertising cookies or tracking pixels.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Keep you logged in, maintain session security, remember your language preference | No — required for the platform to work |
| Analytics cookies | Help pkko understand how players use the platform so we can improve it | Yes — via your browser settings |
| Preference cookies | Remember your display and notification preferences | Yes — via your account settings |
You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will affect your ability to use the pkko platform. Disabling analytics or preference cookies will not affect your ability to play games or make transactions.
pkko retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The following retention periods apply:
When data is no longer required, pkko deletes or anonymises it securely. You may request early deletion of your data by contacting pkko support, subject to any legal retention obligations that apply.
pkko implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your pkko account has been compromised, contact pkko support immediately and change your password. pkko will investigate all reported security incidents promptly.
pkko will never ask for your password via email, SMS, or live chat. If you receive a message claiming to be from pkko and asking for your password, do not respond — contact support to report it.
As a pkko player, you have the following rights over your personal data. To exercise any of these rights, contact pkko support at [email protected]. pkko will respond to all data rights requests within 30 days.
pkko will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive. In such cases, pkko may charge a reasonable administrative fee or decline to act on the request.
The pkko platform is strictly for adults aged 18 and over. pkko does not knowingly collect personal data from anyone under the age of 18. If pkko discovers that a player is under 18, the account will be closed immediately and any data collected will be deleted, subject to any legal obligations to retain records of the underage access.
If you believe that a person under 18 has registered a pkko account, please contact pkko support at [email protected] immediately. pkko takes underage access seriously and will act on all reports promptly.
pkko may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or pkko's data practices. When changes are made, the updated policy will be published on this page with a revised effective date.
For significant changes that affect how pkko uses your personal data, pkko will notify registered players via the mobile number or email address on their account before the changes take effect. Continued use of the pkko platform after the updated policy is published constitutes acceptance of the revised terms.
We recommend bookmarking this page and checking it periodically. The effective date at the top of the page will always tell you when the policy was last updated.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the pkko privacy team:
pkko is committed to resolving all privacy concerns fairly and transparently. If you are not satisfied with pkko's response to a privacy concern, you may escalate the matter in writing to [email protected] with the subject line "Formal Privacy Complaint".
pkko protects your privacy at every step. Register in under two minutes, deposit via bKash or Nagad, and enjoy fair games with fast payouts — all on a platform that respects your data.
18+ only. Please play responsibly. Gaming involves risk of financial loss.